Consumer Guides

eVoice: Quality Virtual Phone Services

Introduction

eVoice is a virtual phone service provider which offers diverse voice communication and phone messaging tools to freelancers, small, and medium entrepreneurs at reasonable prices. In this case, it provides a vast selection of high-end features including call routing, call logging auto-attendant, voicemail, call forwarding, and much more in different accents and languages.  Currently, its services are available in the United Kingdom, United States of America, Europe, and Latin America.

It is a subsidiary of j2 Global and works by routing calls from clients into the main business line to the correct employees’ mobile gadgets or their home telephone lines anywhere they are. In turn, it enhances a healthy and professional entrepreneur- client relationship. Similarly, the company provides toll-free and local numbers to small-scale enterprises in Canada and America.

Product Range

The firm specializes in multiple virtual phone services through the various monthly service plans, which range from $12.99 to $79.99 with a thirty-day free trial. These plans come with different allotted extensions, features, monthly minutes, and included users.

For instance, $ 12.99 plan entails one thousand minutes, five uses and fifteen numbers while the $79.99 encompasses four thousand minutes, fifteen users, and forty-five numbers. The company charges 3.9 cents per minute for any additional minutes.

The eVoice app is also available for Android, Blackberry, and iPhone users for any incoming or outgoing calls via 3G/4G network or WIFI connection. Moreover, the App possesses amazing features like Speed Dial, Caller ID, and Voicemail Search.

Similarly, the enterprise deals in standard and premium features like call transfers, caller identity, and screening as well as call recording, business texting and web conferencing up to ninety-four users, respectively.

The unique voicemail service allows customers to leave their messages which are then transformed into audio files or transcriptions and sent to E-mail. Furthermore, customers have the option of forwarding calls to an international number at reasonable costs.

Organization and Customer Service

The company has an excellent organization which relates to its employees and clients with general friendliness.

Even though eVoice has had a history of low customer rating, it has continuously improved its customer service up to B+ BBB ratings. 

Most customers laud the firm for its reasonable pricing, reliable customer services and easy to use features.

Conclusion

Do you want to upscale your enterprise with high professionalism using the virtual office presence? Visit eVoice and choose any of their fantastic service plans suitable for your business needs at great prices.